Your business reputation is made up of what others think and feel about your business – based on their experience with your business, what they’ve heard about your business, and the facts they’ve gathered about your business.
In our digitally empowered world, people review the company with star ratings, comments, social media posts, blogs and more, after interacting with any business, which tells what people are saying about your business.
As per surveys and research, 84% of people trust online reviews as much as personal recommendations. Most of your prospective customers make buying decisions based on reviews and online mentions of your business.
Hence, it is all the more important to create an effective Online Reputation Management strategy to monitor and influence your business’s online presence.
iWizardz has specialized in monitoring, managing and elevating the Online Reputation of your business to protect your brand from negative mentions, provide insights on increasing brand awareness, influence thought process of customers, and much more.
Our content creation team monitors, identifies and influences your digital reputation and credibility online by focussing on Review Sites, Forums, Press Releases Blogs, Social Media, and other platforms for promoting positive mentions of your business, while at the same time countering negative feedback and posts.
We also monitor all online content and activities of your peers and competitors regularly to get an insight about the changes taking place in your specific industry and keep you updated with the market reactions, thus helping you take decisions about the future course of action you may contemplate regarding your products and services.
iWizardz offers following services for your Online Reputation Management:
- Marking presence on Forums and Review Sites
- Regularly monitoring all channels which affect reputation
- Handling negative feedbacks and posts across platforms
- Posting content for increasing Customer Trust
- Maintaining Credibility with a professional approach
- Developing thought leadership for the company
- Monthly Reporting with key inputs and suggestions
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